What is the true cost of a fraud prevention or AML solution?
What is the true cost of a fraud prevention or AML solution?
What no one tells you
Some tech decisions seem simple at first… until their true costs start to surface.
When it comes to anti-fraud and anti-money laundering (AML) software, it’s easy to be guided by the initial price. But the real value of a tool isn’t just about what you pay upfront — it’s about everything that comes with it over time. Training, support, extra modules, certifications… it all adds up, and often, it’s not in the fine print.
Before renewing a contract or considering a new solution, it’s worth asking a few key questions. In this article, we offer a practical look at those hidden costs that aren’t always obvious at first glance — but can mean the difference between a smart investment and a constant source of frustration.
Let’s talk about user training.
Many systems offer initial training during implementation, but what they don’t tell the client is that this training often comes at an extra cost.
And what about those solutions that require every user to be certified before they can interact with the platform — meaning you have to pay for certification for each individual user? What happens when the software evolves or new team members join? Technological updates demand that teams stay current, and that means courses, certifications, and even paid events to ensure proper use of the tool.
Extra Modules: A Maze of Hidden Costs
Not all tools include everything you need from the start. It’s common for providers to offer a basic version and then charge high — and often unclear — fees for additional modules, such as advanced analytics or specialized monitoring. This strategy can significantly increase costs as regulations evolve or operational needs grow.
Technical Support: The Heavy Fine Print
Technical support is often limited in basic contracts. What happens when you need urgent assistance or specialized help outside of regular business hours? In many cases, you’ll need to purchase additional hour bundles or upgrade to premium support plans — all of which increase operational costs over time.
Webinars, Events, and Networking: A Double Burden
Participating in vendor-hosted events and webinars is essential to stay up to date with best practices. However, these events are often paid and not included in the initial contract, adding yet another expense for the team.
Avoid Surprises
Choose a Solution with No Hidden Costs
Implementing fraud prevention and AML software is a critical investment, but it can become a burden if the additional long-term expenses aren’t taken into account.
That’s why more and more organizations are prioritizing solutions that offer transparency from the start — with no surprises down the road.
At Sentinel, we believe that’s how it should always be. Our platform is designed to give you full clarity from day one — no fine print, no hidden fees, and the support your team needs to operate with confidence.
Transparency and Value from Day One
Investing in security and compliance shouldn’t be a headache. Sentinel stands out by offering an all-in-one solution — eliminating the hidden costs that are often a nightmare for many financial institutions. Our commitment is to support you every step of the way, so you can focus on what truly matters: protecting your clients and meeting regulatory requirements without straining your budget.
Ready to see how Sentinel can transform your risk management?
Get in touch with us and discover a platform with no surprises.
Autor
Laura Marcela Rivera
Sentinel – Colombia
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